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Terms of Service

        Last Updated: May 2026

       

Welcome to Once Upon A Move Inc. By accessing our landing page at us.onceuponamover.com or using any of our services, you agree to be bound by these Terms of Service. Please read them carefully before submitting any form or proceeding with our services.

       

1. Company Information

       

Once Upon A Move Inc. is a fully licensed and insured moving company. You may contact us at (312) 919-7040 or through our website at onceuponamover.com.

       

2. Services

       

Once Upon A Move Inc. provides personalized residential and commercial moving services with a focus on careful handling and exceptional customer experience. All services are subject to availability and the terms outlined in your individual service agreement.

       

3. Realtor Referral Program

       

By submitting a form on this landing page, realtors and their referred clients agree to participate in the Once Upon A Move Realtor Referral Program. The promotional credit ($250 off moves over $3,000 and $150 off moves over $2,000) applies to qualifying moves only and is subject to the terms communicated at the time of booking. Credits must be used within 60 days of issuance unless otherwise stated. Once Upon A Move Inc. reserves the right to modify or discontinue the program at any time without prior notice.

       

4. SMS and Communications Consent

       

By providing your phone number and actively checking the SMS consent checkbox on our form, you agree to receive text messages from Once Upon A Move Inc. related to your inquiry, appointment confirmations, booking updates, move coordination, and promotional offers. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us at (312) 919-7040.

       

5. Age Restriction

       

Our SMS program is intended for individuals 18 years of age or older. By opting in to receive SMS communications from Once Upon A Move Inc., you confirm that you are at least 18 years old.

       

6. Carrier Liability Disclaimer

       

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to the terms and conditions of your mobile carrier. Once Upon A Move Inc. is not responsible for any delays or failures in message delivery caused by your mobile carrier or network conditions.

       

7. Accuracy of Information

       

By submitting a form on this landing page, you confirm that all information provided is accurate and complete. Once Upon A Move Inc. is not responsible for delays or errors resulting from incorrect information submitted through the form.

       

8. Limitation of Liability

       

Once Upon A Move Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our liability is limited to the value of the moving services provided under your signed service agreement.

       

9. Intellectual Property

       

All content on this landing page including text, images, logos, and graphics are the property of Once Upon A Move Inc. and may not be reproduced without written permission.

       

10. Governing Law

       

These Terms of Service are governed by the laws of the State of Illinois. Any disputes shall be resolved in the courts located in Cook County, Illinois.

       

11. Changes to These Terms

       

Once Upon A Move Inc. reserves the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated terms.

       

12. Privacy Policy

       

Your privacy is important to us. For information on how we collect, use, and protect your personal data including SMS opt-in information, please review our Privacy Policy.

       


       

13. Contact Us

       

            Once Upon A Move Inc.
            Phone: (312) 919-7040
            Website: onceuponamover.com
            Privacy Policy: https://us.onceuponamover.com/privacy-policy/
       

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